Shipping Policy

Shipping Information

Below you'll find an overview of our shipping costs per country, estimated delivery times, details about the courier services we use, and how to track your order.

Processing Time
Orders are processed and prepared for dispatch within 1–3 working days.

Delivery Time
Our estimated delivery time is 5–10 working days. Please note that this is an estimate and may vary due to holiday delays. Kindly refrain from contacting our customer service unless your order has not arrived after 12 working days. Early enquiries can put additional pressure on our support team, slowing down our response to urgent matters such as returns and warranty issues.

Tracking
Once your order has been dispatched, you will receive an email with a link to your tracking information. This allows you to follow your parcel and see when to expect delivery.

Shipping Rates

Returns
If you're not satisfied with your order, please contact us within 30 days of receipt at info@summerbands.co.uk for return instructions. Please note that return shipping costs are at your own expense.

Tips
We are not responsible for any delays or damage during transport. We recommend checking your order within 24 hours of delivery and contacting us immediately if there are any issues.

Contact
If you have any questions about our shipping policy, please get in touch via info@summerbands.co.uk. We’ll do our best to respond as quickly as possible.